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Returns & Cancellations

Cancellations and Order Amendments

If you have changed your mind about an order, or wish to cancel we're happy to help.


Please contact us as soon as possible, so we can amend your order before it is dispatched.

​For unwanted items you will need to pay the return postage, but if the item is faulty or damaged we will refund the return postage after receiving proof of postage and/ or a receipt including the cost of postage.

Please note that changes to your order may result in a slight delay in dispatching your order.

Also note that Board Game Vikings can not be held responsible for any supplementary costs incurred by a customer caused by a delayed/lost/misrouted orders.

Returns Policy


If you're not 100% satisfied with your order we can help you to return or exchange an item.

Products can be returned for any reason within 14 days of the initial purchase, as long as they are sealed and in a resaleable condition.

Additionally to this faulty goods, or goods damaged in transit, can be returned within 30 days of the initial purchase.

Please note that we may require video or photographic evidence before refunding your item.

​For unwanted items you will need to pay the return postage, but if the item is faulty or damaged we will refund the return postage after receiving proof of postage and/ or a receipt including the cost of postage.

For all returns, please keep hold of any proof of postage as we can not be held liable for any returns lost in transit.


Please contact us if you need to arrange a return.